FAQ

How long does shipping take?

Orders are processed within 1-2 business days. UK orders typically arrive within 1-5 business days, and EU, US, and Canada orders typically arrive within 3-10 business days. You'll get a tracking link by email as soon as it ships.

What's your return policy?

If something arrives damaged or isn't right, reach out within 30 days of delivery and we'll sort a replacement or refund.

Is this a real small business?

Yes - Wagstead is independent, and a real person answers every email.

Do you ship internationally?

Yes! We currently ship to the United Kingdom, all European Union countries, the United States, and Canada. We're working on adding more regions - reach out and we'll let you know when your country opens up.

How do I get in touch?

Use the Contact page and we'll get back to you within 1-2 business days.